Learn how to add a form to the request form for a request type.ĭepending on a form’s state and settings, an agent or admin may be able to reopen and edit a submitted form, and allow a customer to return to the request in the portal to edit and resubmit a form. Forms can be set to external, which also allows customers to access the form from the portal.įorms used when raising a request in the portal are set to external by default. New forms can be added to issues at any time by selecting Add form from the quick-add toolbar.Īgents and admins can view a form and its information by selecting it.įorms added to issues are set to internal by default, meaning that only agents and admins can access the form from the issue. When a customer has raised a request from the portal, any information they entered in regular Jira fields will appear at the top of the issue as usual, and the form they filled out will appear under Forms. Learn how to view, add, or edit a form on an issue.įorms used to create the issue or added to the issue later appear under Forms.
By adding a form to an issue, you can collect information quickly, and all in one place. Once an issue is created, you may want to add a checklist, or collect more information from your customer or team members. The new Tempo Track tool has great potential, but right now it's costing me a lot of extra time.All forms behave the same way in the issue view, regardless of whether they were filled out in the portal, used to create the issue, added to the issue manually, or added using automation. The Draw Line tool doesn't respect my snap setting. Instead, it works exactly the opposite, which find both counter-intuitive and not useful. I expected to be able to use the Move tool to move vertical lines to the left or right, but not vertically. And oops, it turns out that having a point in every corner doesn't prevent conversion to diagonals after all. I tried Draw Freehand, Draw Line, and Draw Square. However, I haven't found a quick way to do this reliably, without ending up with extra points that I have to delete. It took me a while to figure out that the way to prevent this is to make sure I have a point at every corner. I really liked being able to use the Move tool to tweak each tempo step – until it started randomly converting my stairsteps into diagonal lines. I have to drag, and then I get multiple points unless I'm very careful to only move the mouse a tiny bit. The Draw Freehand tool doesn't work like it does in other envelopes: when I click, it doesn't create a point. If I then undo the edit, instead of returning to S1, the scale changes to a different new state S3.ĭevelopers, please, please give me a way to turn off the automatic changes to the tempo scale. What's even worse is that it doesn't seem to do it in a consistent way: let's say my tempo scale is in state S1, and then I make an edit that changes the scale to a new state S2.
Every time it happens, I think something has changed my main tempo. I hate even more that the vertical scale changes when I add or remove envelope points. When I create a ritard, I want the scale to start at zero at the bottom, and have my starting tempo line near the top, not in the middle. I really hate that I can't independently set the tempo scale and position. So if I zoom in (vertically) far enough, I get repeated numbers in the scale. The tempo scale on the left doesn't show any digits to the right of the decimal point – there isn't room, and there's apparently no way to make it wider. I just now created my first ritard using the new Tempo Track UI, as part of a real project (with deadline), and I have some additional complaints observations: I create and edit my ritards as a stair-step, and depend on the grid lines to properly align them, both horizontally and vertically. I can't easily visualize patterns from a list of numbers, I need to see them graphed spatially. It was already on, but it doesn't help me. Have you tried toggling View > Display > Values on Envelopes ?
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